Privacy Policy

Effective Date: 01-05-2025

At MyClientScore.com (“we,” “our,” or “us”), we value and respect your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our website, products, or services. By using MyClientScore.com, you consent to the practices described in this policy.

 

1. Information We Collect

We collect only the minimum personal information necessary to provide our services. The types of information we collect include:

A. Personal Information

  • Business Name
  • Username
  • Email Address

We do not collect or require your phone number, physical address, or other sensitive personal information.

B. Non-Personal Information

We may collect non-personal information automatically when you use our website, such as:

  • Browser type and version
  • Device type and operating system
  • IP address (anonymized where required by law)
  • Pages visited and activity on our website
  • Referring website or search term

 

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Our Services: To create and manage your account, enable platform features, and deliver our services.
  • Account Management: To process your registration, authenticate your access, and manage your account.
  • Communication: To send you service-related notifications, updates, and support information.
  • Analysis and Improvement: To analyze usage and improve our website, services, and user experience.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.

We do not use your information for profiling, automated decision-making, or unrelated marketing purposes.

 

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • With Service Providers: With trusted third-party vendors who assist us in operating our website and providing services, under strict confidentiality obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of MyClientScore.com or its assets, your information may be transferred as part of the transaction, subject to this Privacy Policy.
  • Legal Requirements: If required by law, regulation, or valid legal process, we may disclose your information to government authorities or other parties.

 

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information, enhance your experience, and improve our website’s performance. Cookies are small text files stored on your device. You can adjust your browser settings to block or delete cookies, but this may affect some website features.

 

6. International Data Transfers

Your information may be transferred to, stored, and processed in countries outside your own, including Australia, the United States, the European Union, and Japan. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy and applicable laws, including the GDPR, CCPA, CPRA, PIPEDA, APPs, and APPI.

 

7. Your Rights and Choices (For Businesses)

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
  • Restriction: Request restriction of processing in certain circumstances.
  • Objection: Object to certain types of processing, including direct marketing.
  • Data Portability: Request a copy of your data in a portable format (where applicable).
  • Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.
  • Opt-Out: Opt out of receiving promotional emails or notifications by following the unsubscribe instructions in each communication.

 

Your Rights and Choices (For Customers)

If you’ve been reviewed by a business on MyClientScore.com after you agreed to their terms and conditions and privacy policy where you give consent to the business to use your email address and/or phone number to read or write reviews about you, you can access, review, or delete your personal data at any time. To do this, simply enter your email  here to receive a secure “magic link” that allows you to register (if is your first time) and log in without a password. From your customer panel, you can view all reviews linked to your email and/or phone number and  choose to delete them directly. All communications related to data access or deletion will be sent only to the email you provide. This ensures that only you can manage your personal information. We support data rights under GDPR, CCPA, and other global privacy laws.


8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

 

9. Third-Party Websites

Our website may contain links to third-party websites not operated or controlled by MyClientScore.com. This Privacy Policy applies only to MyClientScore.com. We are not responsible for the privacy practices of other websites. Please review the privacy policies of any third-party websites you visit.

 

10. Children’s Privacy

MyClientScore.com is intended for use by businesses and individuals over the age of 18. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will promptly delete it.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page and notify users of material changes via email or a notice on our website. We encourage you to review this policy periodically.

 

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

MyClientScore.com
Email: support@myclientscore.com

By using MyClientScore.com, you acknowledge that you have read, understood, and agree to this Privacy Policy.